Brook.ai has secured $28 million in a Series B funding round to accelerate the adoption of its remote care platform across the United States. The company provides continuous patient support outside of traditional clinic settings, helping health systems manage patient populations more effectively.

The investment was co-led by UMass Memorial Health, a prominent healthcare provider, and venture capital firm Morningside. This funding arrives as Brook.ai reports significant growth over the past year, reflecting a growing demand for accessible and scalable healthcare solutions.

Addressing Pressures in Modern Healthcare

The financing comes at a time when U.S. healthcare systems face persistent challenges, including staff shortages, the rising prevalence of chronic conditions, and increasing operational costs. Brook.ai’s platform directly addresses these issues by offering an outcomes-driven remote care service that health systems can implement quickly.

“At UMass Memorial, we’ve seen firsthand how Brook’s remote care model improves patient outcomes and supports population health. That’s why we’re proud to lead this investment and expand our use of the platform, helping scale a solution that delivers continuous care at a critical moment for health systems. Our goal is to back models that expand access, improve equity, and strengthen the sustainability of care for our patients and community.”

Dr. Eric Dickson, President and CEO of UMass Memorial Health

Brook has already demonstrated tangible results with its partners. The company reports a 90% reduction in congestive heart failure readmissions and an 80% increase in controlled hypertension populations within six weeks.

Fueling Future Growth and Innovation

The new capital will directly support Brook.ai’s plans for expansion. A primary focus will be on extending its services to support additional patient populations and chronic conditions. The company also intends to grow its product and engineering teams, with a particular emphasis on the safe development of its AI systems.

These efforts are aimed at improving the platform’s ability to drive patient engagement and produce better health outcomes. Furthermore, the funds will be used to scale operations to support the company’s rapidly growing customer base and meet increasing demand from healthcare providers nationwide.

A Hybrid Model for Continuous Patient Care

Founded to blend technology with human compassion, Brook.ai offers a distinctive remote care model. It combines a part AI, part nurse system with skilled health specialists to deliver what it calls “always-on” care. The system, trained on millions of patient conversations, provides timely insights and recommendations to help individuals manage their health from home.

This approach has led to strong patient adoption and satisfaction. Brook.ai reports an 82% patient retention rate and a Net Promoter Score of 66, alongside 204% patient growth over the last year.

For healthcare providers, the platform is designed for simple implementation. Brook.ai states that health systems can be up and running within 30 days without needing capital expenditure or a complex setup.

“Our solution addresses the key barriers to adoption, allowing providers to implement remote care without the burden of building infrastructure, hiring staff, or managing complex billing processes.”

Oren Nissim, CEO of Brook.ai.

Investor Confidence in a Proven Model

The company’s ability to generate positive clinical results while simplifying operations for health systems has attracted strong investor support. The dual role of UMass Memorial Health as both a customer and lead investor highlights its confidence in the platform’s value.

“Outcomes-focused support makes a real difference for patients and providers, and what really sets Brook apart is that people actually use our platform at home, every day. That engagement drives better outcomes and growth, as shown by the ongoing expansion we see with our customers and investors,” said Nissim. “Our partnership with UMass Memorial and Morningside in our latest investment round allows us to expand our outcomes-driven model to more health systems at a moment when it’s needed most.”

Stephen Bruso of Morningside commented on the decision to co-lead the round. “Brook’s ability to deliver robust clinical outcomes while also creating clear benefits to its health system partners has created a truly differentiated platform, and we are proud to be co-leading with UMass Memorial on this investment,” said Bruso. “This round will enable Brook to continue scaling its commercial activities while also expanding its clinical reach to become even more impactful to our partners.”

Origianl Creator: Ekaterina Pisareva
Original Link: https://justainews.com/companies/funding-news/brook-ai-raises-28-million-for-ai-powered-healthcare/
Originally Posted: Thu, 16 Oct 2025 15:30:39 +0000