Fulcrum has raised $25 million in combined Seed and Series A funding to transform how insurance brokerages handle their back-office operations. The round was led by CRV, with backing from South Park Commons, Foundation Capital, and several angel investors from the insurance and technology sectors.

The company’s AI platform is already being used by many of the top U.S. insurance brokerages to automate tasks that traditionally required offshore teams or days of manual work. Fulcrum can process policies in hours instead of weeks and generate proposals in under two hours—work that once took six to eight hours per client.

Rethinking Brokerage Operations

For years, insurance brokerages have outsourced critical tasks like policy checking and certificate generation to offshore Business Process Outsourcing (BPO) providers. While this approach seemed practical, it introduced inefficiencies that have become harder to justify as client expectations evolve.

Policies often move through multiple handoffs between BPO teams, account managers, and insurance carriers. Each transfer increases the risk of errors, delays, and compliance issues. At the same time, clients expect faster responses and clearer communication. Brokerages have found themselves caught between rising service standards and workflows that haven’t changed in decades.

Fulcrum’s AI agents handle coverage analysis, claims review, proposal creation, policy verification, sales preparation, and certificate issuance. The platform removes reliance on offshore providers and allows brokerages to deliver faster service without expanding their teams.

“Technology is evolving at an incredible pace, and as brokers, we have an exciting opportunity to lead that change rather than react to it. Partnering with Fulcrum has allowed us to deliver policies with greater speed and precision, providing a superior experience for our clients while driving significant internal efficiencies.”

Mike Heffernan, President and CEO of Heffernan Insurance Brokers

Automating Thousands of Hours Daily

Fulcrum integrates with agency management systems like Applied Epic, pulling policy documents directly from email and reconciling data across multiple systems in real time. The workflow engine automatically cross-checks coverage details, flags discrepancies, and updates client records without requiring manual intervention.

Across its customer base, Fulcrum is executing more than 2,500 hours of manual work every day. Policy delivery times have dropped from a 15-day minimum to same-day turnarounds. Proposal generation, which previously took six to eight hours, now happens in under two hours.

This operational shift allows brokerages to redirect resources toward client relationships and business development rather than administrative tasks.

Who’s Behind Fulcrum

Fulcrum was co-founded by CEO Arjun Mangla and CTO Sambhav Anand, who saw an opportunity to modernize an industry still reliant on outdated systems and outsourced labor. The company’s customer base includes many of the top 50 U.S. insurance brokerages—firms that previously depended on offshore BPOs for quality assurance and policy checking.

“For too long, insurance brokerages have accepted a complex and outdated web of partners, paperwork, and legacy systems. We’re showing that it doesn’t have to be this way. Fulcrum is re-architecting the brokerage back office with AI that’s fast, precise, and deeply integrated into how teams actually work.”

Arjun Mangla, co-founder and CEO of Fulcrum

The platform uses multiple large language models tailored specifically for insurance workflows. These models are layered with proprietary retrieval, reasoning, and validation systems to maintain accuracy and compliance. Because Fulcrum integrates directly with existing tools, brokerages don’t need to replace their current software or retrain their teams.

Investor Confidence in Insurance Tech

CRV led the funding round based on its belief that the insurance brokerage market is ready for modernization. Insurance brokers operate at the center of a trillion-dollar industry, but the technology supporting their work has largely stagnated.

“Insurance brokers sit at the center of a trillion-dollar market, but the systems that power their operations are decades old,” said Reid Christian, General Partner at CRV. “Fulcrum is uniquely positioned to change that. The team has built a solution that fits directly into the systems brokers already use, replacing slow, outsourced workflows with AI that continuously handles the most operationally heavy parts of the job. It’s the kind of product that feels inevitable once you see it working.”

South Park Commons, Foundation Capital, and a group of insurance and technology angel investors also participated in the round, recognizing the platform’s potential to address long-standing operational challenges in the industry.

“There’s been no shortage of attempts to solve this problem over the years, but the truth is it simply wasn’t possible before now,” said Sambhav Anand. “The amount of variation, minutiae, and data that brokerages deal with is enormous. Even the best heuristic software couldn’t manage this level of complexity at scale. With recent developments in AI, that’s finally changed. We’re able to rethink how the manual, repetitive parts of the job get done so brokers can focus on the high-value work they actually enjoy.”

Origianl Creator: Ekaterina Pisareva
Original Link: https://justainews.com/companies/funding-news/fulcrum-raises-25m-for-ai-powered-brokerage-tools/
Originally Posted: Thu, 29 Jan 2026 08:47:03 +0000