Autonomous bots acting as virtual shoppers for consumers and businesses are likely to be common by within the next two to three years — but online retailers are nowhere near ready for what’s coming. The arrival of bot shoppers is going to force a change in how retail sales are conducted at all stages of

Need to create and share a presentation? If so, you probably turn to the most popular presentation application in the world, Microsoft PowerPoint for Windows. Microsoft sells Office under two models: Individuals and businesses can pay for the software license up front and own it forever (what the company calls the “perpetual” version of the

Agentic AI has the potential to transform (or even fully take over) workflows and fundamentally change the way we work. But although the use of the technology is skyrocketing, it is still immature; AI agents can cut corners, struggle with multi-step tasks, become disoriented, lie, and attempt to cover their tracks when they mess up.

Workday on Tuesday released new research that reveals that, despite the fact AI agents are gaining ground in the workplace, employees are still looking for what the company described as “clear boundaries.” A spokesperson said, “we wanted to cut through the hype to understand what people really think about AI agents in the workplace and

The launch of a major Windows 10 update isn’t the end of a process — it’s really just the beginning. As soon as one of Microsoft’s feature updates (such as Windows 10 version 22H2) is released, the company quickly gets to work on improving it by fixing bugs, releasing security patches, and occasionally adding new

A Windows launch isn’t the end a process — it’s really just the beginning. Microsoft continually works on improving Windows 11 by fixing bugs, releasing security patches, and occasionally adding new features. In this story we summarize what you need to know about each update released to the public for the most recent version of

It really is time to bury the assumption that Macs are more expensive than Windows PCs. That’s because for every low-spec, barely functional Windows computer you can pick up for less than the cost of a Mac, there will be a dozen that cost much more. IT purchasers already know this as they wade through

AI startup Perplexity has sent Google/Alphabet an offer to buy Chrome for $34.5 billion.  The offer was made in a letter from Perplexity CEO Aravind Srinivas to Sundar Pichai, who serves as the CEO of both Alphabet and Google. A copy of the letter, provided to Computerworld by Perplexity, pledges to maintain Google as the

As ChatGPT really started to take off back in 2023, an Austin pastor made minor headlines when he used the large language model (LLM) chatbot to lead a 15-minute “shotgun sermon.” The stunt was largely meant to spark a conversation about how we define “what is sacred,” the pastor said at the time. Since that

Last week, OpenAI’s most loyal customers revolted after the company replaced all of its preceding AI models with its newly-released GPT-5 model. Their pleading proved convincing enough for OpenAI to reverse course, with CEO Sam Altman announcing that the company’s GPT-4o model would be reinstated. To say that users have become emotionally attached to OpenAI’s