APAC consumers call for explainable, transparent AI as over three-quarters register higher demands compared to a year ago Zendesk releases today its 2026 Customer Experience (CX) Trends report, revealing that Contextual Intelligence – the ability to combine AI, data, and human understanding in real time – is redefining what great service means.  In APAC, the

DDN, the world’s leading AI data platform provider, today announced that it has been recognized on the 2026 Cloud 100 list by CRN®, a brand of The Channel Company. This prestigious list spotlights 100 leading channel-focused cloud companies across five key categories: cloud infrastructure, cloud monitoring and management, cloud security, cloud software, and cloud storage.

New leadership role underscores continued innovation in identity security for modern SaaS and AI-forward organizations 1Password, a leader in identity security, today announced the appointment of Nancy Wang as Chief Technology Officer (CTO), where she will lead the global engineering organization and drive the company’s AI strategy, shaping the future of identity security with a

OMNI Compute is a unified compute marketplace that enables enterprises to access, provision, and operate GPUs across any cloud or region, with no code changes required Cast AI, the leading Application Performance Automation platform, today introduced OMNI Compute, a unified compute control plane that automatically discovers available resources across cloud providers and regions and transparently extends

Former AppFolio CFO and ServiceNow executive joins leading AI development platform to drive global financial strategy and operational excellence OutSystems, a leading AI development platform, today announced the appointment of Fay Sien Goon as Chief Financial Officer (CFO). In this role, Goon will oversee the company’s global financial operations, planning, and strategy as OutSystems continues to

Conversation analytics leader unveils new identity alongside enterprise-grade AI capabilities and strategic product expansion CallTrackingMetrics, a global conversation analytics company, today announced its rebrand to CTM, unveiling a new name, visual identity and website that reflect the company’s evolution into an AI-driven communications intelligence platform. The refreshed CTM brand signals its shift from a call

API platform Postman has acquired API documentation- and SDK-generation startup Fern to extend its support for developers around API adoption. The acquisition targets common pain points, including poor documentation and brittle libraries, that slow adoption of APIs and drive up their integration and support costs. “Postman already helps enterprises design, test, and validate APIs internally.

When I started integrating AI into my workflows, I was seduced by the promise of “one tool to rule them all.” One login. One workflow. One platform that would manage research, writing, operations and communications — all in one neat package. In theory, it was elegant. But what I found, in the end, was a

Since 2008, millions of developers around the world have found answers to their programming questions on the popular platform Stack Overflow. Recently, however, activity has declined significantly, and in December, only 3,862 questions were asked on Stack Overflow, which is a 78 percent decrease on an annual basis. According to Dev Class, the decline is

Oracle’s Java team in 2026 will work toward milestones including a preview of value types, an incubation of code reflection, shipping AOT (ahead-of-time) code compilation, and finalizing the structured concurrency API. These efforts and many others under OpenJDK projects such as Project Loom, for exploring JVM (Java Virtual Machine) features and APIs for implementing lightweight