HealthEquity, the largest provider of Health Savings Accounts (HSAs) in the United States, is making a big shift in how it supports its members. The company is rolling out new agentic AI technology to offer more personalized and conversational assistance. This move aims to improve the experience for millions of members across different communication channels.
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All posts tagged in Natural Language Processing
InterSystems has introduced a new AI tool called HealthShare AI Assistant. It aims to help healthcare providers access patient data more quickly and safely. Built on the existing InterSystems HealthShare platform, this assistant uses natural language to make navigating complex health records easier for clinicians. What is the HealthShare AI Assistant? The HealthShare AI Assistant
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Search engines are always evolving, but the latest shift is a big one. A Sydney-based agency called PK SEO has announced that Australia is now live with what they call “AI Mode” in search. This change is so significant that they say it marks the end of the old-school way of doing SEO. Instead of
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When we turn to large language models (LLMs) to help us write faster or improve our work, something important can get lost. The unique voice that makes us human often fades away. These AI tools are trained on tons of online content—think of all those comments, articles, and posts you’ve made or read. It’s like
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Red Hat has rolled out two new updates for its enterprise Linux operating system, RHEL 10.1 and 9.7. These releases focus on making Linux management smarter with AI and better prepared for future security threats like quantum computing. Both versions are available now and can be downloaded from access.redhat.com. Enhanced AI Tools Make Linux Troubleshooting
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Salesforce is making a move to strengthen its AI capabilities by acquiring an Israeli startup called Doti. This deal aims to blend Doti’s technology into Slack, Salesforce’s popular collaboration tool, to make finding and interpreting data easier for users. The goal is to help Salesforce stay competitive as other tech giants develop their own AI-powered
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Imagine a holiday season where AI assistants handle your shopping. Instead of browsing for hours, an AI can call stores, check prices, and even buy things for you. Google has just launched some big updates to make this happen, and it could mean a whole new way we shop online. What’s New with Google’s AI
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A new report from Twilio sheds light on a big disconnect between what business leaders think about conversational AI and what customers actually experience. While most leaders believe their customers are satisfied, many consumers feel differently. This gap highlights the challenges and opportunities in adopting AI for customer service and sales. The Growing Adoption of
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New Gen has introduced Kepler, a game-changing platform designed to help retailers make their websites fully AI-ready. This innovative tool gives brands more control over how AI interprets their products and content, helping them stay visible and relevant in a market increasingly driven by artificial intelligence. Kepler aims to simplify the transition into this new
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Recently, two big names in cloud data storage—Databricks and Snowflake—have taken steps to improve how businesses analyze messy, unstructured data like documents, images, and PDFs. They’re adding new AI-powered tools that make it easier to search, understand, and act on data from all kinds of files, without needing complex setups or costly pipelines. What’s New
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