Just a few weeks after introducing a new security update for Windows 10, Microsoft faced a major issue when some IT leaders reported difficulties installing the patch. The problem was linked to commercial Windows 10 devices enrolled in the Extended Security Updates (ESU) program, which provides security updates for businesses that have not yet upgraded to Windows 11.

The update in question, KB5068781, was meant to address security vulnerabilities and provide improvements from the October Patch Tuesday releases. However, many IT leaders encountered an error message reading “error 0x800f0922 (CBS_E_INSTALLERS_FAILED)” when attempting to install the patch.

Microsoft quickly acknowledged the issue and released a fix in the form of KB5072653: Extended Security Updates (ESU) Licensing Preparation Package for Windows 10. This preparation package is required before deploying the November 11, 2025 security update (KB5068781).

What to Do If You’re Affected

For those who encountered this error before Microsoft issued the fix, there are a few troubleshooting steps that can help resolve the issue. First, ensure that you have the latest servicing stack update (SSU) installed. If not, install it and try installing the patch again.

Another possible solution is to run the Windows Update Troubleshooter, which may help detect and reset components if needed. In some cases, disabling non-Microsoft services and startup apps (Clean Boot) can also eliminate third-party interference and allow the update to install successfully.

Manual Installation as a Last Resort

If the update still fails to install after trying the above steps, you may need to download the .msu package for KB5068781 from the Microsoft Update Catalog and install it manually. To do this, run wusa.exe .msu /quiet /norestart, making sure to match the architecture and version of your system.

Finally, if you’ve already installed the update but still face issues, verify that the build number has reached 19045.6575 (22H2) or 19044.6575 (21H2) using the winver command.

Moral of the Story: Stay Up-to-Date

The recent Windows 10 update fiasco serves as a reminder to IT leaders and administrators to stay on top of updates and patches. Regularly checking for and installing security updates can help prevent similar issues from arising in the future.

In conclusion, Microsoft’s quick response to the issue and release of a fix demonstrates the company’s commitment to ensuring the security and stability of its operating systems. By staying informed and taking proactive steps to address potential issues, IT leaders can minimize downtime and ensure that their systems remain secure and up-to-date.

Inspired by

• https://www.computerworld.com/article/4091613/microsoft-fixes-windows-10-update-flaw-2.html

Sources

• microsoft.com
• csoonline.com