Salesforce Enhances AI Agent Control with New Governance Features
95Salesforce is stepping up its efforts to keep AI agents organized and reliable. Building on its initial launch of Agent Fabric, the company is adding new tools to better manage AI agents across different platforms and vendors. These updates aim to reduce chaos and improve safety as companies deploy more AI-powered tools.
Improving Agent Oversight with Advanced Controls
Agent Fabric first launched in September 2025 as a hub for registering, viewing, and connecting AI agents. Early features included scanning for new agents and adding them automatically to a registry. Now, Salesforce is expanding these capabilities with more deterministic controls to guide how agents behave.
One of the key new features is Agent Script for Agent Broker, a smart routing service within Agent Fabric. It helps connect agents across different domains and matches user tasks with the most suitable agent. This setup allows developers to create workflows that produce consistent results, reducing the unpredictability often seen with AI systems.
Instead of relying solely on probabilistic models that make decisions based on guesses, enterprises can now steer some decisions using predefined rules. This approach requires fewer computing resources than running large language models and helps ensure more reliable outcomes. It strikes a balance between control and flexibility, which many companies need in real deployments.
Cost Management and Governance Enhancements
Beyond orchestration, Salesforce has introduced a new LLM Governance feature within AI Gateway. This control layer offers a centralized view of token usage, costs, and data flows for third-party AI models. Enterprises can now better monitor and manage their AI expenses, helping them stay within budgets.
This governance tool is now generally available, making it easier for organizations to oversee their AI operations and prevent overspending. As AI adoption grows, managing costs and data security becomes increasingly vital, and these new tools aim to address those challenges effectively.
Overall, Salesforce’s latest updates aim to bring more order and predictability to the complex world of AI agents. By offering better controls and cost management tools, companies can deploy AI more safely and efficiently, making sure these powerful tools serve their needs without creating chaos or overspending. These improvements could help organizations scale AI responsibly while maintaining trust and reliability in their systems.
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