Pudu Robotics Builds European Service Hub in Neuss

Pudu Robotics has opened its European headquarters in Neuss, Germany, bringing sales, product demonstrations, training, warehousing, and after-sales services into one operational facility. The company announced the opening on October 30, 2026, as it expands the local structure supporting customers and partners across Europe.
The Neuss site is already active across its core functions. Office operations, a product showroom, warehousing, training, sales, after-sales service, and repair capabilities are all operational, giving customers a single place for demonstrations, distributor training, and local service delivery.
That setup also gives Pudu a hub for coordinating its regional business activities. The headquarters complements the company’s existing European offices, partner network, and warehousing infrastructure in the Netherlands and Germany, linking the work of sales teams, deployment specialists, and support staff.
A local base for a growing European business
Pudu Robotics said its business now spans more than 20 countries across Europe. Over the past two years, Germany, Austria, Switzerland, France, the Netherlands, Norway, the United Kingdom, Spain, Italy, the Czech Republic, and Poland each recorded annual business growth of more than 60%.
Bella Sun, Vice President and General Manager for Europe at Pudu Robotics, called Europe an important growth market for the company. She said customers need local teams and service capabilities that can support both deployment and ongoing operations as adoption expands.
“Our European headquarters in Neuss strengthens our ability to work closely with partners and customers across the region and support the next phase of our growth,” Sun said.
Pudu said its European operating model relies on local teams, regional partners, and service infrastructure. Nearly 50 sales professionals support channel partners and customer projects across Europe, while nearly 40 technical support personnel serve different markets and deployments. The company also has a service center in Germany and warehousing facilities in the Netherlands and Germany that hold whole-robot inventory.
Together, those resources are meant to strengthen coordination across sales, deployment, and after-sales support. They also give Pudu a foundation for continued growth across the region, where customers use its systems in a wide range of working environments.
Robots moving into everyday operations
Pudu Robotics said it serves customers across 16 industries, including retail, food and beverage, hospitality, healthcare, transportation, and education. Its European customer list includes EDEKA, Albert Heijn, Carrefour, Marriott, Van der Valk, Pizza Hut, Intermarché, and Denner, as well as Paris Charles de Gaulle Airport.
Denner offers one example of how these deployments can scale. The Swiss supermarket chain has deployed more than 200 PUDU CC1 Series cleaning robots across its store network.
Pudu said it works with customers to adapt deployment plans to store layouts and operating patterns. The company also provides technical assistance and ongoing operational support, helping customers integrate robotic cleaning into daily operations and expand its use across their businesses.
That approach makes the Neuss headquarters more than a sales office. Product demonstrations, training, repairs, and after-sales service all sit within the same operational structure, which can help partners and customers manage the practical work that follows a robot purchase.
Neuss and the wider German business network
Pudu’s move comes as German cities continue to attract companies seeking a long-term European base. In 2025, 22 Japanese companies established operations in Duesseldorf, while four companies relocated their headquarters there from elsewhere in North Rhine-Westphalia.
Micware made Duesseldorf its European base, Komatsu expanded its Duesseldorf plant for what it describes as the world’s largest hydraulic excavator, and Nishiyama Seimen chose the city for its first production site outside Japan. Fujitsu opened its first all-photonics network laboratory outside Japan in 2024, while Toshiba Electronics Europe added a laboratory focused on next-generation storage technology in 2025.
“This demonstrates the confidence that Japanese companies have in Duesseldorf as a long-term business location,” Juliane Trautwein of the office’s Japan Desk said.
Duesseldorf’s agenda includes autonomous and remotely operated systems, robotics, security technology, and the circular economy. An October delegation will connect the city’s startup ecosystem with counterparts in Fukuoka and Osaka, with meetings also planned in Chiba, Sendai, and Tokyo. Medical trade fairs and a university program will extend cooperation through 2026 in healthcare, life sciences, digitalization, and academic research.
The wider market backdrop also points to rising interest in commercial cleaning automation. DataM Intelligence estimates that the U.S. commercial cleaning robots market was valued at US$ 648.89 million in 2025 and estimates a value of US$ 788.64 million in 202 6. The market is projected to reach US$ 3,376.63 million by 2033, with a CAGR of 23.1% during 2026-2033.
Regulatory compliance remains an important consideration as manufacturers expand deployments across U.S. commercial facilities. For Pudu, the Neuss headquarters offers a European structure built around local service, training, and customer support as robotic cleaning moves into more daily business operations.
Based on
- Pudu Robotics Establishes Regional HQ in Neuss to Anchor Europe Operations — unite.ai
- U.S. Commercial Cleaning Robots Market to Reach US$ 3.38 Billion by 2033, Driven by Autonomous Cleaning Technology and Facility Automation – USA Today — usatoday.com
- Duesseldorf evolves from gateway to strategic European base | The Japan Times — japantimes.co.jp




