Quiq, a leader in enterprise AI solutions for customer service, has introduced a new tool called Conversation Analyst. This innovative platform uses advanced AI to examine customer conversations across multiple channels like voice calls, web chat, SMS, and messaging apps such as WhatsApp and Apple Messages for Business. The goal is to give companies a
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IntelePeer has earned a reputation as a top provider of end-to-end conversational AI solutions. Recently, it was named the Best Managed AI Services Provider in the 2025 AI Service Provider Report by Remend, a well-known tech advisory firm. The company’s strengths in implementation, integration, support, and security, along with its expertise across industries like healthcare,
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Lloyds Banking Group has launched a new AI-powered financial assistant that lives inside its mobile app. This tool is designed to help millions of customers handle their day-to-day money matters more easily. It uses advanced language technology to chat naturally with users, answering questions like “Can I afford a weekend trip?” or “How much did
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A new development in the world of public relations could shake things up quite a bit. Morningstar PR Newswire has launched what it calls the first AI-powered newswire service designed specifically for search engine optimization. This system aims to make sure press releases don’t just get published but are also directly referenced by popular AI
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Microsoft has just released the latest version of its popular coding tool, Visual Studio 2026. This new update promises faster performance, a more user-friendly interface, and smarter AI features that aim to make developers’ lives easier. It’s now available for download from the official Visual Studio website. Visual Studio 2026 is being called an “AI-native
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OpenAI has introduced a new version of its AI model called GPT-5.1. This update promises faster responses, better reasoning, and more flexible ways to control conversations. It’s designed to improve experiences for both everyday users and big businesses. Enhanced Personalization and Adaptive Reasoning GPT-5.1 comes with new variants called Instant and Thinking, which make the
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Google has announced a major step forward in artificial intelligence with the launch of Private AI Compute. This new cloud system aims to bring the speed and power of on-device AI to the cloud, all while keeping user data secure. It combines Google’s latest Gemini AI models with strict privacy features, reflecting a shift toward
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UPMC has teamed up with Penguin Ai in a move that could shake up healthcare technology. This partnership aims to develop smarter AI models using patient medical imaging data, all while keeping patient privacy a top priority. It’s a step toward making healthcare data more accessible and useful for doctors and researchers. Revolutionizing Data Access
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Kaltura, a well-known provider of video solutions, is making big waves by acquiring eSelf.ai, an innovative AI lab. This move aims to take Kaltura’s offerings beyond traditional videos and into more immersive, AI-driven virtual interactions. The new technology will allow organizations to create and deploy realistic, conversational avatars that can engage users in multiple languages
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If you’re into coding tools that do more for you without constant supervision, Google Jules might be worth checking out. It’s designed to be an autonomous helper that handles bug fixes, adds documentation, and even builds new features. The idea is to boost your programming productivity—some hope for 10 times more output, but others are
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