Recent research from Genpact shows that a small but influential group of organizations are leading the way toward fully autonomous businesses. These top performers, representing just 12% of surveyed companies, are moving beyond simple AI experiments. Instead, they are embedding intelligent, agentic AI into their core operations to drive growth and efficiency. The Path to
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All posts tagged in AI Automation
Anthropic has announced a new feature called Cowork, currently in research preview. It aims to expand the capabilities of Claude Code beyond just programming tasks. The goal is to help businesses automate common workflows and improve productivity across various departments. What is Cowork and How Does It Work? Cowork is designed to enable Claude to
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Last week, the focus was on looms. This week, it’s potato chips. The author is a big fan of EconTalk, a podcast hosted by Russ Roberts. One of their favorite episodes features Brendan O’Donohoe discussing how potato chips are made. It might sound dull, but it’s surprisingly fascinating. O’Donohoe is both an expert and an
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Google has released a draft of a new open standard called the Universal Commerce Protocol (UCP). It’s designed to make it easier for AI-powered shopping bots to order and pay for products and services online. The protocol was developed with input from big names in retail and payments, including Shopify, Etsy, Wayfair, Target, Walmart, Adyen,
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Anthropic has introduced a new AI tool called Cowork, designed to work directly on your computer files. Unlike typical chat-based AI, Cowork allows users to give Claude access to specific folders and have it read, edit, and create files. This makes it easier to automate tasks like sorting downloads, managing expenses, or writing reports based
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While many companies are rushing to move their data and applications to the cloud, warehouses are taking a different route. The future of smart logistics is leaning towards edge AI, where processing happens right on the robots and machines on the shop floor. This shift is driven by a critical need to reduce delays that
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CallTrackingMetrics has announced a major rebrand, now operating under the name CTM. Along with the new name, the company revealed a fresh visual identity and a revamped website. This change highlights its evolution from a call analytics provider to a comprehensive platform that interprets and enhances conversations across all channels using advanced AI technology. New
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Many people trying to incorporate AI into their daily work dreams of finding one perfect tool that does everything. The idea is simple: one login, one platform, and all tasks—research, writing, automation—handled seamlessly. At first, it sounds efficient and modern. But in practice, this approach often hits a wall, revealing its limitations quickly. The Pitfalls
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For years, many companies jumped on the cloud bandwagon, favoring public cloud platforms for their flexibility and rapid innovation. But as artificial intelligence moves from experimental projects to core business functions, organizations are rethinking where AI should run. The old idea that AI belongs solely in the public cloud no longer holds up. Instead, hybrid
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Google has announced a series of new tools and standards aimed at reshaping online shopping with artificial intelligence. The highlight is the introduction of the Universal Commerce Protocol (UCP), an open standard designed to help different AI systems, payment methods, and stores work together seamlessly. This move aims to make online shopping faster and more
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